Refund Policy

Last updated: May 2026

Trial First

Luma Pull includes a 14-day trial so you can confirm that the app fits your workflow before purchasing.

Refund Window

If Luma Pull does not work for your expected authorized workflow, contact support within 14 days of purchase. Include the purchase email, license key, and a short description of the issue.

License Deactivation

Approved refunds may deactivate the related license key. Refund timing is handled by Stripe and your payment provider.

Contact

Email payments@lumapull.com for refund requests.